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Frequently Asked Questions

Below are some of the questions that are most frequently asked of our staff. Hopefully the answers will help you with any decisions you may need to make.

1. Where is the closest ATM?

There is an ATM located in the hotel main lobby.

2. Where is the closest Beer/Liquor store?

The closest Beer store is located at 42 Lorne St. Website: www.thebeerstore.ca
The closest LCBO is located at 190 Cedar St. Website: www.lcbo.com

3. Where are the ice machines located?

The hotel has ice machines on the 2nd and 3rd floors half way down the hallway.

4. Where are the pop machines located?

The hotel has pop machines located on the 1st, 3rd, and 4th floors half way down the hallway.
As well as in the pool area.

5. How far are Science North and Dynamic Earth?

Science North is approximately 2.5 km from the hotel. A 5 minute drive. Map.
Dynamic Earth is approximately 5.5 km from the hotel. A 10 minute drive. Map.

6. How far is the Sudbury Arena?

Sudbury Arena is approximately .5 km from the hotel. A 2 minute drive or a 5 minute walk. Map.

7. How far for shopping?

There are several shopping centres within minutes of the hotel.
See our Activities page for more details.

8. Where are the closest Restaurants and bars?

Restaurants and bars that are within walking distance from the hotel are:
i.The Doghouse Sports Bar & Eatery 212 Romanet Lane.
ii. Old Rock Roastery 212 Minto St.
iii. Alexandria’s 211 Shaughnessy St.
iv. Pasta e Vino Ristorante 118 Paris St.
v. Little Montreal 182 Elgin St.
vi. The Laughing Buddha 196 Elgin St.
vii. Wacky Wings Eatery & Beverage Co. 187 Shaughnessy St.
viii. Gonga’s Grill & Family Restaurant 233 Brady St.
ix. La Casa Mexicana 49 Elgin St.
x. Respect is Burning Supper Club 82 Durham

9. Are there dry cleaning services?

The hotel has same day dry cleaning Monday to Friday. Please have laundry at the front desk by 9a.m. for pick up. Will be returned by 5 p.m.

10. What are the hours of operation for the pool and the fitness centre?

The pool is open daily from 7a.m. to 11 p.m.
The fitness centre is available anytime and requires a key sign out from the front desk.

11. Is there a charge for phone calls?

There is no charge for local, calling card, or toll free phone calls
Charges for long distance calls vary

12. Is there a charge for parking?

Hotel parking is complimentary.

13. Is there a charge for the internet? What kind of internet?

Internet access is a complimentary service.
Internet access is available throughout the hotel by accessing the hotel’s wireless network. Please contact the front desk for an Internet Authorization Code. The hotel’s business centre also contains a desktop computer with internet access.

14. How do I get to the pool?

Take the hotel’s silver elevator to level BR. The pool can also be accessed by the staircase by the restaurant entrance.

15. What is the MAT tax?

Effective September 1, 2018 a 4% Municipal Accommodation Tax (MAT) will be imposed on all nightly room stays in addition to HST. Please click here for more information from the City of Sudbury.